Cookie policy

Hotel Du Commerce, whose registered office is located at 8370 Blankenberge, Weststraat 64, registered in the legal register of Brugge, under number 0447108731 and known by the VAT administration under number BE0447108731 (hereafter the "website owner") uses cookies to improve the user experience (e.g. remembering a language choice, etc.) and for the collection of web statistics about the visitors to the website hotel-du-commerce.be (hereinafter the "website").

What are cookies?

A cookie is a text file that is placed by the server of a website in the browser of your computer or on your mobile device when you consult the website. The cookie contains a unique code that allows the website to recognize your browser during the visit to the website (a so-called 'session' cookie) or during subsequent, repeated visits (a so-called 'permanent' cookie). Cookies can be placed by the server of the website you are visiting or by partners with whom this website cooperates. The server of a website can only read the cookies that he has placed himself, he has no access to other information that is on your computer or mobile device. Cookies are stored on your computer or mobile device in the folder of your browser. The content of a cookie usually consists of the name of the server that placed the cookie, an expiry date and a unique numeric code.

Cookies generally make the interaction between the visitor and the website easier and faster and help the visitor to navigate between the different parts of a website. Cookies can also be used to make the content of a website or the publicity on a website more relevant to the visitor and to adapt it to his personal taste and needs.

Use of cookies on the website of the website owner

  1. Necessary cookies

These cookies are indispensable to visit the Website and to use certain parts of it. These cookies allow you, for example, to navigate between the different parts of the Website. If you refuse these cookies, certain parts of the Website will not work or will not work optimally.

  1. Functional cookies

The functional cookies are the cookies that facilitate the functioning of our Website and make it more pleasant for the visitor and ensure that you get a more personalized browsing experience. For example, it is the cookies that remember your language preference and your customer segment, as well as the cookies that, for example, keep track of whether you have already been asked to participate in a survey so that we do not submit the same survey over and over again.

  1. Performance cookies

We use performance cookies to collect information about the use that visitors make of our Website in order to improve the content of our Website, to adapt it more to the wishes of the visitors and to increase the user-friendliness of our Website.

  1. Third party cookies

Our Website may also contain elements from other third parties, now or in the future, such as video services, social media buttons and / or advertisements.

Management of cookies

You can set your browser to notify you when a cookie is placed or when cookie collection is not possible.

If you make it impossible to place cookies, there is a risk that certain functions of the Website will not work or that you will not be able to use certain services of the website owner.

We do not use cookies to personally identify you or to store personal information about you without your knowledge. However, if you wish to limit, block or delete the installation of cookies on your computer or mobile terminal, you can do so via your browser settings. Go to the HELP function of your browser. There you can read how to do this.

Privacy policy

This version is valid from 1 January 2015 and amended on 18 April 2018 in accordance with the General Data Protection Regulation (EU) 2016/679 of 25 May 2018.

  1. Website procedures

This privacy policy describes the way in which the website owner uses and secures the information that the user of this website transfers to the website owner when he visits this website.

The user does not have to provide personal information in order to use the website hotel-du-commerce.be (hereinafter the "Website").

In principle, the Website does not collect personal information. If the Website nevertheless collects personal data, now or in the future, it will only collect personal data that is explicitly and voluntarily passed on by users.

  1. Automatically collected information

2.1 Technical information

The Website collects certain non-identifiable information about the users of the Website, such as the internet protocol, the date and time of your access to the Website, the website from which you have made a direct link to this Website, the operating system you use, the parts of the Website you visit, the Website pages and the information you have consulted and the materials that you have sent to or downloaded from the Website. This technical information is used for website and system management purposes as well as to improve the Website.

2.2 Cookies and web beacons

In order to ensure that the Website is well managed and to facilitate navigation within the Website, the website owner may use cookies (small text files stored in the user's browser) or web beacons (electronic images that allows to count the number of users who visited a specific page and with whom one accesses certain cookies) to collect global data. The website owner can use these tools to trace various data in her systems and to divide users into categories. This information can be used to analyze the number of users in the different sections of the Website and to ensure that the Website functions as a source of information that is useful and effective.

Neither the cookies nor the web beacons of the website owner collect personal information. Moreover, most browsers offer individual users the possibility to disable cookies. In certain cases, users may be denied access to certain parts of the Website if their browser is set to disable cookies.

For more information you can consult our cookie policy, as published on the Website.

  1. Used information

The website owner may use non-personal information to generate global tracking information reports on demographic data from the Website Users and the use of the Website. The trace information in these reports is not linked to the identity data of or other personal data about the individual users.

  1. Other matters

4.1 Safety

The website owner does everything to secure its servers, applications and databases and to prevent unauthorized access or unauthorized use. The website owner makes use of physical, administrative and technological means to ensure that the information that the website owner holds is protected.

4.2 Other websites

The Website may contain links to other websites or internet sources. When you click on one of these links, you go to another website or internet source that could collect information about you through cookies or other technologies. The website owner is in no way responsible, nor liable for, and has no authority over these other websites or internet sources, nor about their collection, use and distribution of your personal data. You must check the privacy policy of these other websites and internet sources yourself and assess how they collect and use information.

4.3 Changes to the privacy policy

The website owner can change, supplement or amend its privacy policy at any time, for any reason whatsoever, by placing the revised privacy policy on the Website in a clearly visible manner.

  1. Notification

The website owner is concerned about your privacy and does everything possible to process your personal data in accordance with Belgian law, its "general data protection policy" and in accordance with the strictest standards in the field of honest information.

As well as in accordance with European legislation in according with the GDPR regulations, General Data Protection Regulation (EU) 20016/679, effective since 27 April 2016.

  1. Why do we register your personal information?

6.1. General purposes

Where necessary, the website owner will only process your personal data with a view to (i) the execution and expansion of its assignments; (ii) to inform you about its other goods and / or services.

6.2. Direct marketing and communication with third parties

The website owner considers your personal information as confidential information that it will never communicate to third parties and that will not be used for direct marketing, unless you have given the website owner prior permission.

If you have given the website owner your permission, you can always unsubscribe from certain services. According to the law, you have the right to oppose, on request and free of charge, the use of your personal data with a view to direct marketing. It is sufficient to address your questions to our customer service via e-mail () or to contact us by telephone on 050 42 95 35.

  1. Who is responsible for the processing of your personal data?

The person responsible for the processing of all personal data collected through the Website is the website owner.

  1. How do I access my personal information?

You can request the website owner free of charge to access, amend or delete your personal data by sending the website owner a letter or e-mail, including a copy of your identity card.

The website owner will then make every effort as soon as possible to comply with your request.

  1. General information

The policy for the protection of your personal data is fully in conformity with all legal provisions in Belgium and the European Union:

  • The Belgian law of 8 December 1992, the so-called "privacy law" (last amended by the law of 11 December 1998)
  • The European General Data Protection Regulation (EU) 2016/679 of 27 April 2016 concerns the protection of personal data and the free movement of such data and the repeal of Directive 95/46 / EC

We are not responsible for the privacy policy of the websites to which a hyperlink refers from the Website.

This privacy policy is exclusively governed by and must be interpreted in accordance with Belgian law. In the event of a dispute, the courts of the registered office of the website owner will be competent.